Terms & Conditions

Introduction

Welcome to the website of Shelbys Gourmet Market & Wine Cellar. By using our website, you agree to the following terms and conditions. Please read them carefully before using our website or making any purchases.

Website Usage

By accessing and using our website, you agree to:

– Use the website only for lawful purposes and in accordance with these terms.
– Not use the website in any way that violates any law or regulation.
– Not engage in any activity that could harm the security of the website or interfere with its use by others.

Orders

When placing an order through our website:

– You commit to providing accurate, complete, and up-to-date information.
– You acknowledge that your order constitutes an offer to purchase our products according to these terms.
– You will receive an order confirmation via email, but the order is considered complete only upon receipt of shipping confirmation.

Prices and Payments

– All prices on our website are in Euros (€) and include VAT.
– We reserve the right to change prices at any time without prior notice.
– Accepted payment methods are specified on our website and may include credit/debit cards and other electronic payment methods.

Shipping and Delivery

– We offer shipping within Greece and to selected international locations.
– Shipping charges and delivery times vary depending on the location and chosen shipping method.
– We are not liable for delays or failures in delivery caused by external factors beyond our control.

Returns and Refunds

– We accept returns of products within 14 days from receipt, provided that the products are unused and in their original condition.
– To initiate a return, please contact us at +30 2310 466220 or via email at info@shelbys.gr.
– Refunds will be issued according to the original method of payment.

Limitation of Liability

– We are not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website.
– Our liability is limited to the maximum extent permitted by law.

Changes to Terms

– We reserve the right to modify these terms and conditions at any time. Changes will take effect immediately upon posting on our website. We recommend checking this page regularly for updates.

Contact

For any questions or inquiries regarding these terms and conditions, please contact us at +30 2310 466220 or via email at info@shelbys.gr.